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Our contact information
By email: firstname.lastname@example.org
By standard mail:
AAA Plus Trains 4 U
PO Box 1763
Elyria, OH 44036-1763
440-328-5872 (between 8 a.m. and 8 p.m. Eastern Time)email@example.com
Most orders ship in 2 to 3 business days. See item listing for detailed information.
Refund, Returns and Cancellation Policies:
AAA Plus Trains 4 U will only accept returned merchandise with a valid Return Merchandise Authorization number (RMA) displayed on the outside of the carton.
You should contact Customer Service to request an RMA number within 10 business days of receipt of your merchandise.
Items must be returned within 15 days after receiving your RMA number in its original packaging and original unused and in resale-able condition. This will be determined when package is inspected by AAA Plus Trains 4 U.
All authorized returns will be credited to your account, less original shipping charges. All returns other than incorrect shipments, are subject to a 15% restocking fee.
CUSTOMER MUST PAY FOR SHIPPING ON RETURNS. NO POSTAGE DUE RETURNS WILL BE ACCEPTED.
REFUSED SHIPMENTS, UNLESS AUTHORIZED BY INTERNET HOBBIES, WILL ALSO BE CHARGED A 15% RE-STOCKING FEE AND WILL BE CREDITED LESS SHIPPING FEES.
Frequently Asked Questions:
Most orders are processed next day and shipped within 2 business days.